MEMBERCAREβ„’

Hospitality, on every channel

MemberCare is the club's support center β€” call, text, or message from the portal and reach a person who can see your whole membership. Roadside assistance stands by around the clock.

24/7
Roadside standby
<1 hr
First response goal
1 view
Your whole history, no repeating yourself
A MEMBERCARE CONVERSATION
Hey β€” I think I have a flat on Clemson Blvd πŸ˜•
So sorry, Jordan! I can see your location from the vehicle's GPS. Roadside is dispatched β€” ETA 22 minutes. Want me to line up a swap vehicle at the Anderson location just in case?
Yes please. You all are the best.
Ticket #4821 Β· resolved in 41 minutes
WHAT MEMBERCARE COVERS

One team for everything after the keys

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POWERED BY THE PLATFORM

Advisors see the whole picture

Every MemberCare advisor works from the same Command Center as the rest of the club β€” your vehicle's health, your payments, your past conversations. The Intelligence Engine summarizes long histories and drafts follow-ups, so advisors spend their time helping, not searching.

See the platform β†’
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Need a hand right now?

Members: call, text, or open a request from your portal. Everyone else: we're happy to talk.

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